Last Updated: December 2024

At Al-Bayan Quran Academy, we are committed to protecting the privacy of our students and customers. This Privacy Policy explains how we collect, use, and protect the personal information of individuals who use our online tutoring services, shop at our online store, or interact with our website. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect information from you in the following ways:

A. Personal Information

  • When you register for our services: This may include your name, email address, phone number, and other details required for setting up your account.
  • When you make a purchase on our online store: We collect payment details, billing address, and shipping information (if applicable).
  • When you communicate with us: If you contact us via email, chat, or any other means, we may store those communications.

B. Class Participation Data

During our online tutoring sessions, we may collect:

  • Video and audio data from classes conducted via applications like Zoom and Skype.
  • Course-related data including the lessons covered, assessments, and student progress.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our tutoring services: This includes scheduling, conducting lessons, and following up on your progress.
  • To process payments and orders in our online store.
  • To communicate with you regarding your tutoring sessions, account, and purchases, including sending updates, reminders, and promotional offers (if you’ve opted in).
  • To improve our services: Analyzing user behavior helps us enhance our platform, develop new features, and make the learning experience better.
  • To ensure security and compliance: Protecting your data and adhering to relevant laws and regulations.

3. How We Protect Your Information

We take reasonable steps to protect your personal information. These include:

  • Encryption: Our website and online store use secure encryption methods to protect payment and personal data.
  • Secure Communication Platforms: We use trusted platforms like Skype and Zoom for video classes, which have their own privacy and security protocols in place.
  • Limited Access: Only authorized personnel involved in providing tutoring services and supporting customer inquiries have access to your data.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we make every effort to safeguard your personal information.

4. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with third parties under the following circumstances:

  • Service Providers: We may share your information with trusted partners who assist with delivering our services (e.g., payment processors, platform providers like Zoom or Skype).
  • Legal Requirements: If required by law or in response to legal processes (e.g., court orders or subpoenas), we may disclose your information.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your personal information through your account settings or by contacting us directly.
  • Opt-Out: If you no longer wish to receive marketing communications, you can unsubscribe by following the instructions in the emails or contacting us.
  • Delete Your Data: You can request the deletion of your personal data, subject to certain exceptions (such as legal obligations or ongoing tutoring commitments).

7. Cookies

Our website uses cookies to enhance your browsing experience and track usage patterns. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

8. Children’s Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect or solicit personal information from children under the age of 18. If you believe that we have inadvertently collected information from a child under 18, please contact us, and we will take steps to delete such information.
The only information we collect from our students is their level, registration period, and the tutor’s reports on their progress. This information is strictly  to help the tutor present the best assistance to the student as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website. The revised policy will be effective as of the date indicated at the top of this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: learn@al-bayanquran.ca
Phone: +1 (647)891-2055
Website: al-bayanquran.ca

By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.